Provisioning your Joel instance
What happens between signing and the first review. Deployment usually completes within one business day.
Updated November 4, 2026
Provisioning starts when the contract is signed. For most customers it takes one business day.
Before you begin
You'll need:
- A Slack workspace Joel can join
- A Figma organization
- A problem you want help with
Deployment steps
- Grant Slack access. Add Joel to the channels where decisions are made, not only the ones where they are announced.
- Share context. Send the roadmap, strategy documents, and recent research. Joel reads all of it.
- Schedule the kickoff. Forty-five minutes. Joel will ask what you are trying to achieve.
- Wait for the first feedback. It usually arrives within 24 hours, often on something outside the original brief.
If you have heard nothing within 48 hours, check that Joel has been added to the right channels, then see Joel is not responding.
Verifying the deployment
A healthy deployment asks about your metrics in the first week and leaves comments in your Figma files. Once both have happened, provisioning is complete.
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